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Version 1.1 · effective 2026-09-30

Complaints, Appeals & Enforcement Policy

11. Complaints, Appeals & Enforcement Policy 1. Complaint Types • Profile/identity disputes • Content/IP reports • Harassment or safety reports • Fraud/fake metric reports • Collaboration/payment disputes • Advertising/disclosure complaints • Privacy requests • Enforcement appeals 2. Intake Reports should identify the account/content/collaboration, explain the issue, and provide supporting evidence. Influrios may prioritize urgent safety, fraud, privacy, and legal matters. 3. Enforcement Factors Influrios may consider severity, intent, harm, prior violations, authenticity of evidence, legal obligations, provider requirements, and whether a corrective action can adequately address the issue. 4. Appeals Eligible users may submit one or more appeals as the product permits. Privacy-law appeal rights remain available where required. Influrios may preserve or withhold investigative details to protect users, security systems, and legal obligations. 5. No Retaliation Users must not retaliate against another user for making a good-faith report, exercising a privacy right, or making a legally required sponsorship disclosure. fl fl fi fl fl Influrios | Draft for Counsel Review | September 2026